Stream of Consciousness

Back while I was making the "Sweetheart Pin" .. which is a good sized piece of jewelry .. I was already thinking of a smaller, lighter version with some pearl embellishments wrapped around the larger side embellishments (with much lighter gauge wire). And, as it sometimes happens with these processes, it immediately struck me how cool it would be to make a bracelet using that kind of wrapped embellishment! Which is where this bracelet idea came from.

Before I'd even finished the smaller heart pin (which remains on my work bench awaiting embellishment), I had some copper wire out and was experimenting with some ideas for the bracelet. The tight-against-the-base-wire wrap on the large pin(s) didn't appeal to me for the bracelet (though maybe for a necklace!), so I had to think about how the larger swirly part might work.

Before I even began with the design of the swirl or wrapping stuff though, I had to think about the core bracelet. I was afraid if I made it as a simple large letter "C" cuff bracelet the act of opening it to put it on would stress not only the core wire but also the added swirl and wraps. I was able to use more core wire (and hence more swirly design wrapping) by moving the ends out and away from each other (sort of one end above the other). This way, it's easy to slide onto the wrist without having to pull the ends directly apart from each other. If any additional opening is necessary, the ends can be pushed a little bit further away from each other instead. If any of you are familiar with the proper way to open and close a jump ring, it's the same concept. Once you've got it on, you can then gently squeeze it to fit .. leaving the comfortable-for-you, top-to-bottom distance between the ends as is for continued ease in putting it on and taking it off. Did that make sense??










































Anyway, once I had that figured out I moved on to designing the swirly part and then attaching it. It was a bit tricky .. and didn't occur to me right away .. but I ultimately decided that rather than wrapping the swirly embellishment wire around the bracelet core and then adding the beads with finer wire in and around it, that I'd attach the swirly embellishment wire with the fine wire and beads. Took a while to work it out because the swirly wire kept sliding around on the core wire while I was trying to wrap and attach the beads. It becomes a little easier after the first few beads are attached.

The little dragonfly is actually a Thai silver charm I worked into the design. I had originally purchased them to use as one of the little trio of charms on the Thai trio necklaces I made, but the picture on the website where I purchased them showed the jump ring/bail on the charm was attached on top of the dragonfly's head .. not the case when I received them. The ring is in the back .. and low enough that it hangs funny if suspended from a chain. I was so incredibly happy to have found such a great use for them!

Very pretty, very feminine .. and it has a lovely weightiness. I'm still thinking about what to call it .. April Showers perhaps? or maybe Tranquility?? It's very Spring-like .. makes me think of a misty, moisty April morn.

UPDATE - Several folks wrote to ask what the stones were .. sorry, didn't even think of mentioning it! The large pale blue stones are aquamarine (there are also some smaller, more translucent aquamarine rondelles as well), a few small Swarovski pearls, several "Alexandrite" color-changing crystals (pale blue to pale lavender), a few darker "Montana" crystals, and some 2.5mm faceted blue sapphire rondelles.

Sweetheart Pin

I just love this pin! It's a big bold one though .. about three inches high and around two and a half inches across at its widest. But, boy, does it look great on a big 'ole bulky sweater or holding a beautiful knit scarf in place!

I made two just because I was curious how the difference in the wire gauge I used might affect the finished pin. The first one (on the left) was made using 12 gauge wire for the base and 14 gauge for the curliques on the sides .. and it's a substantial piece of jewelry! I've made pins that could poke through fine knits without leaving a hole .. however, the weight of this alone would be problematic for anything less than a bulky sweater, shawl or scarf.

The second pin (on the right) was made using 14 gauge as the base and 16 gauge for the embellishments (you understand that wire gets thinner the higher the gauge, right?) Were you to hold one in each hand, you would notice the difference in weight. A design plus in using the 12 gauge wire is there's more wire to pound in those areas where I forged (flattened) and added texture. When I tried that with the 14 gauge wire, it really flattens it (whereas the 12 gauge still has a bit of thickness to it even after some pounding). And you can't really see the indentations on the lighter pin in this picture .. they're just barely visible on the photo on the top (and that's partly because the heavier pin is patinated and the lighter pin is not).

I was playing around with this really cool wooden hand I bought years ago and ended up with one of the best pics of the pin I think I've gotten yet. I find that these kinds of props usually provide more distraction than any positive effect, but it was the first - of all the many photos I took of the thing - that showed more of the detail, so I couldn't resist including it.

I'm working on a design that's about 3/4 size using 16 gauge wire as the base .. and instead of strictly wire embellishments along the sides, I've been playing with winding some small pearls with fine wire in and around the heavier wire embellishments. And THAT idea lit the light bulb over my head for a new cuff bracelet!!

I think the warmth and the birds, the peepers beginning to chirp at night and the promise of a real spring finally arriving has gotten some of the creative juices flowing again. My, but it's been a while ...

Trial by Pearls

If you've kept up with me out here for any length of time (or even if you've gone back over old posts), you know I love to knot pearls. I've been doing it for a long time, I occasionally teach other people how to do it, I've done it from scratch with new pearls and I've cleaned, disassembled and restrung and knotted old, stretched strands to look like new again. But I've never had a strand put me through my paces quite like the graduated strand I received from a lovely and patient customer I encountered at a show last fall!

They arrived in their original blue velvet box .. a tender little strand with obviously stretched silk needing a little care and attention. Knowing what I know now I'm sorry I didn't look at them more closely before cleaning and cutting the strand apart. The first thing I discovered upon removing the old thread was the pearls were not real. This was a surprise - with the naked eye (my naked eye, to be exact) - they looked real. In fact, I'm still searching for any information on the company whose name was on the inside of the box they came in (Styled by Crosby is what it said) .. more out of curiosity about the surface treatment than anything else. Most old faux pearls I've seen look fake. But, the fact that the pearls weren't real wasn't the problem .. what I discovered was that the holes in the larger center beads were too big for the size D silk thread that would look best with the smaller 4mm beads that made up the bulk of the necklace. I didn't recall that the knots near these larger center beads were problematic in any way before I cut the thing apart, so I haven't a clue as to how this issue was addressed previously. I looked closely at all the little lengths of silk I'd pulled out of all the pearls and couldn't find anything that looked out of the ordinary.

And after attempting to knot the strand twice - once with size D, once with size E - I was stuck. No matter how careful I was near the larger beads, the knots would just slip inside the holes and disappear. As pearl holes are notoriously small, I've never needed a size larger than E before .. and didn't have any larger than E except in black, which wouldn't do. And besides, anything larger wouldn't fit through the 4mm beads.

I kept the customer apprised of my progress .. and lack of progress .. as I continued to search for some way to make this work. If I encounter this problem while stringing stone or glass beads, I just add very small seed beads, liquid silver tubes or little rubbery spacers that separate briolettes on higher end strands (which I always save for this purpose) .. but while the holes were larger than normal pearls, they weren't large enough to accommodate any of these. I told the customer I was considering something a lot less conventional (and much more drastic) like stuffing the holes with something like white two part mold compound or polymer clay.

Fortunately, I didn't do anything until I sent an inquiry to a jewelry forum in which I occasionally participate. It didn't take long for suggestions to come pouring in. And I must say I am somewhat embarrassed not to have thought of the solution offered by most people, which was to add another needle with doubled thread when approaching the larger beads. Simple, elegant, nothing new to purchase .. and no need to muck around with the pearls (a thought that troubled me greatly).

Easier than it sounds though .. and I spent last weekend with some beads other than the pearls experimenting with this process. After playing with various combinations of doubled thread (and then doing a dry run with just the nine center beads), what I ended up doing was using size D to begin; then four beads in from the center I added size E for three pearls; I then cut the original D thread and added a second size E for the center and the two pearls on either side of it; then worked backwards to a combo of D and E, then back to one long D to finish up. The combination of the two doubled E threads (four strands of thread total) made knots perfect for those middle three pearls, but was way too much thread for any of the others. The process took me longer than it might normally because I applied a thin gum arabic beading glue with a fine brush to all the knots that had an added tail of thread in the pearl behind it or had a double strand cut away from the knot .. and I gave the glue a good ten minutes to set before proceeding. This process necessarily weakens the strand at the center, but one doesn't expect a lot of rough tugging and pulling on one's pearl strand; so I can only hope that it will be just fine.

As this was the third time I'd knotted the strand, I held my breathe through the center nine pearls .. but I was really pleased with the end result. All the pictures here were taken after I'd finally gotten it right. If you have any knowledge of the company name, please let me know .. I'd still love to understand that great surface treatment! Otherwise, I'm just going to thank my lucky stars for Orchid and all its kind and helpful followers, be grateful for having learned such a nifty new trick .. and hope I never encounter another strand that needs it!

The Gallery Event - March 6

Which, in reality, doesn't look much different from the installation photos, does it?!?! Though there are a few shots here with people other than the artisans milling about - just to prove it was an actual event with real guests!

It was a fabulous evening .. everything looked so professional, colorful and artsy, there was great food, laughter (as promised), intelligent as well as silly conversation, lots of wonderful folks pumping us all up with praise .. and a few things even sold! Well, it's a month long, so there's plenty of time for more of that.

Here are a few more pics to add to those from the installation post. Several of us arrived early, and I used the time as an opportunity to take a few photos before people began to arrive. I really wanted to capture a few shots of the tile floor, which lends itself so well to the environment - a piece of art unto itself!

The photo with Mary Ann's pottery in the left foreground shows one segment of the downstairs gallery at Creative Spirit from one end to the other. There's a hospitality area down on the other end where a couple of tables were heaped full of fruit, desserts, crackers, cheese, wine, home made salsa and chips (from the Cantina Grill behind the Gallery), wine, punch and all manner of munchables. There's another long interior gallery off to the right.

This empty gallery shot is taken near the center looking into the interior gallery .. that's my jewelry in the case .. and you can just see some of Bill's bowl's and his table, Sally's series against the back wall, and a few of Steve's things on the left interior wall ..












Once people began arriving and milling around, I only took a few shots .. mostly those that included an artist or two in them. This one in the inner gallery shows Deb Monteith (in the black cut-out top) ..












This one has June Ross (in blue on the left), and a friend of the group's, Mary Harding (with her back to the camera)- a jewelry and ceramic artist.













And this is just another shot of all of us!! Who doesn't like a party! Kyle Hartman is on the far right .. he'd put together an incredible historic preservation exhibit called "This Place Matters" in a smaller gallery down near the food. Lots of photos of wonderful old buildings, most of which are still being used, with a person or persons in front of the building holding one of Kyle's "This Place Matters" signs. What a great idea!! : )

Quick Correction

Should any of you actually be interested in visiting Conrad's website, the URL is www.northernwoodworksonline.com. I apparently fat-fingered the keyboard the first time through!

A Gallery Installation!

My local artisan group (one of two great artisan networking groups in which I enjoy membership) spent several hours last Saturday setting up for a group exhibit at the Creative Spirit Art Center in Potsdam, NY - which runs from March 6 to April 3. The exhibit's Opening Reception is scheduled for this Friday (March 6) at 7 PM. There'll be music, food and the pleasure of our company as well as some smiles, awe, and amazement over our collective creativity. We're a talented bunch .. even if I do say so myself!

Creative Spirit, while off the beaten path on a side street in Potsdam (Raymond Street, off Market .. around the corner from the University Book Store), is quite a large and impressive space. At street level are several large rooms full of jewelry, pottery, textiles, photography, woodwork, music, books, greeting cards and glass, among other wonderful works of art .. the Artisans of the River Valley exhibit is located on a lower level, spread out among multiple light and airy rooms. What you're met with as you descend the stairs to the lower gallery is a fabulous mosaic tile design on the floor that wends its way through the gallery .. a work of art all on its own!



This is Steve Kroeger - who has an incredible skill for expressing light, shadows and reflections in his works.



This is Deb Monteith who, prior to just recently, was creating works involving primarily the St. Lawrence River and its surrounding environs. She's recently experienced a renewed burst of creative energy and has shifted her focus. In the photo above she's placing a placard with a piece of poetry on it that goes with the large canvas to her left. The beautiful wooden cabinet in the center (the doors on the sides swing open) is one of Bill Smithers' pieces ... that's my mom reflected in the mirror. As mentioned in the previous post, she was visiting this past weekend and went with me to this gallery installation extravaganza.



John Miller III lining up a display of his Thousand Island Picture Paddles .. if I remember correctly, there were several other free standing versions of his paddles in other areas of the gallery. The little sculpture is one of Wayne Brown's whimsical structures made of forgotten, scavenged and recycled machinery and obsolete tools.



Bill Smithers .. woodworker extraordinaire .. fussing (as we all were that day) with a table of his turned bowls. Another of Wayne's fanciful creatures is in the foreground; others of us are milling around working out our own displays. My display cabinet is on the other side of that wall with large shell painting ..



Last fall - back when we knew we were all going to be participating in this exhibit - the director of the gallery explained that anyone requiring a display case for small items would have to provide something of their own. As it happened, I had met a young woodworker at a show we both did at Clarkson University - we happened to be side-by-side. He had wooden toys, small jewelry and trinket boxes, cutting boards and other small things at the show; but he also had a portfolio full of furniture and cabinetry that really demonstrated his talents in the extreme.

I have a truly inexpensive, flat, 24" square tabletop display at a small gallery down in Lewis Co. .. I felt this exhibit, however, required something a bit more ... artsy and elegant. So I called this young man and told him what I needed .. I sent him a check for the lion's share of the cost (based on his estimate) while I still had money in my business account (!!). We went back and forth a few times - he, sending preliminary plans based on my initial description of size and design; I, returning comments and edits on the design until he was set to begin.

We had discussed my needing the cabinet for this exhibit, so he had completed it for pick-up on Feb 21. I sent a small check representing the balance, but didn't pick it up until last Saturday on my way back home from the exhibit set-up. Turns out the gallery had an extra display case; and as it provided a bit more room than the 34" high, 14" square display cabinet I had commissioned, I decided on using theirs instead of mine.

Mine is now slated for a space at Mare's Wares Pottery .. sometime in June when the summer resident population (and sales) pick up. I had told him I would love to have something in a Mission or Arts and Crafts style .. he came back with a computerized design that included a little Mission flourish around the top:



I responded with a photo of a Mission-style mirror I had seen at Cherry Tree Design's website and asked if we couldn't do something like that instead .. including the little flair of the post extensions at the top. And the photo below is what I got .. it's absolutely stunning (the photo doesn't do it justice)!! And a spectacular value for a handcrafted piece of cabinetry.



I spent a lot of time looking for something like this online .. and the closest I could find was almost twice the cost, not nearly as handsome, and mostly metal and glass. This one is oak. Should you wish to see some other things of Conrad's, you can view some of his portfolio at www.northernwoodworksonline.com. Tell him I sent cha!

Time passes, things change ..

A lot can happen in two months. While sales are usually slow (if not totally non-existent) this time of year, it's generally a time of renewed creativity and production. I lost this time last year to my thyroid - pretty much the entire winter and early spring was a wash due to lethargy, anxiety, apathy and a total lack of motivation .. all because of a little butterfly shaped endrocrine gland in my neck. Who knew one little organ could cause so much trouble?

This winter the flow of creativity and production stopped due to my dad's on-going ill health and resulting death on January 18. It seemed like things were going along swimmingly, but the body and brain are strange and wonderful things .. they often react in totally unexpected ways. Most of the stress I experienced was worrying about the effect my dad's death would have on my mom and a brother who lived with them. While it takes time to assimilate these kinds of life changes, the waters seem to be calming a bit. After a fabulous visit by my mom this past weekend - something she had never been able to do in the past due to her care taking duties - I'm feeling a whole lot better, and she got a much needed break away from her usual routine and environment. Some interesting things are happening in my brother's life as well .. so perhaps despite the fact that a part of our lives which was so familiar is gone, we've all found a little peace to help get us to the next chapter in our lives.

I'm still moving a little slowly .. but the days are getting a bit longer, we've had a couple brief thaws to remind us this dark and snowy period doesn't last forever, and some promising artisan things have been happening to propel me into a more creative state of mind.

If you're interested in shorter, but more frequent posts, check out my relatively new Facebook profile (Karan Marie Cross). I find it easier some days to make a quick note there, and I'm sure you'll find it likely that show dates and links to show events will find their way to Facebook in a more timely manner .. at least during this period when I'm still trying to gear up and get back into the swing of a routine.

Moose on the Loose

I was thinking about cleaning up my hard drive of extraneous files .. and the first place I usually begin is in "my pictures". I have a tendency to empty my camera, clean up a few pics, maybe upload one or two, and then just leave the rest in that day's file. They tend to add up after awhile .. like scroll forEVER when I open "my pictures", with files from every month - full of pics I may or may not have used. Soooo many photos to go through .. it's daunting. I should keep up with it .. but I should keep up with my business bookkeeping, too .. and that ain't gonna happen either. I try for a month or two, then fall back on old habits. Human nature. It is what it is.

Anyway .. I began at the end (the most recent files first) and had almost forgotten about a quick series I took while on my way back home from a show I did in Saratoga Springs around the end of November. I came through the mountains on the way back because it had been awhile since I'd been through there, and I was hoping for an opportunity to stop and browse in all the cool little shops I never had a chance to peruse when my husband and I occasionally made that trip from Albany to visit his dad in Massena. From Saratoga it should've been about a four hour trip straight through to Ogdensburg .. with all my little stops, it was more like seven. Wish I could have stopped at The Wild Center in Tupper Lake, but that would have been pushin' it. For another time, I think ... like late spring perhaps!

I was only about a mile or so from the old Olympic ski jumps near Lake Placid when I came around a corner and saw cars lined up on both sides of the road. As I had no idea what was going on .. and because the amount of road left to drive on was severely curtailed on both sides due to the parked cars ... I slowed down. People were out of their vehicles, or getting out of them .. and they all seemed to be looking at or heading over to the left side of the road. All it took was a turn of my head to see what they were all staring at or photographing.


I could barely believe it. There was a moose .. just standing there. It was difficult to tell if it was OK with all the people standing around, or scared stiff and unable to move. It turned it's head now and again, but pretty much stayed put while more and more people - including me - collected on the side of the road. It looked like a young 'un .. no horns evident; and as its hind quarters were facing the woods, I could see no "equipment" beneath, so I have no idea if this was a bull or cow. There were several vehicles on a side road watching, too .. I walked over and took a couple shots from there, too (which would be over to the right of this photograph) ...

It wasn't until I was on my way .. just past the ski jumps .. when I saw the State Police heading in the direction of all the commotion. Hope everyone got all the photos they wanted .. and the moose was able to lumber off with no ill effect.

I was so happy to have come upon the scene when I did .. it was all I could do to keep from walking up to it and giving it a little scratch behind the ears. Instead I have this little photo memory of it .. and that's OK, too.

Newbie Doobie Do ...

I've been wanting to pull a few of these tender gems together since people began asking me about the little three-charm necklace I almost always wear. I made the original back when Thai silver was 50 cents a gram. It's now a whopping 110 cents a gram .. and that's at wholesale pricing! I protested somewhat at the cost (it'd been awhile since I'd purchased Thai silver), considering that the current price for silver was about $4 less than the last time I purchased from these folks almost two years ago. I was unable to confirm the explanation .. something about the Hill Tribe people not getting a break from their Asian silver brokers when the price of silver goes down. Whaddya gonna do?

Anyway .. the little three-charm version on the right of the grouping here is as close as I could come to my original .. I had the other three designs in my Thai drawer from previous purchases. They're all strung on itsy bitsy teeny weeny little pure silver beads .. I mean, put your magnifiers on to string these kinda tiny! And, of course, the charms/pendants are all pure silver as well (well, .996 to .998 - much closer to pure than sterling silver). The only sterling in the whole piece is the little sterling Bali toggle. I tried several other clasps, but this one provided the best overall balance to the piece. Despite their delicate nature, they have a nice heft to them!! Delicate but substantial.


I'm sort of delighted, sort of disappointed to report that this one sold at the first show to which I brought it. I may have to make another one!! I called it Gaia, as it's all pretty much "of the earth"... the two little dotted balls are handmade by me out of metal clay; the two mottled gray and white wheel-shaped beads are granite from a strand of ancient trade beads; the large black item is lava rock; and the red rondelle is coral. I hand wrapped and twisted all those wire segments. I think it was one of the first times I was hesitant to see a piece go. I put a lot of time into this one! A very elegant woman bought it, along with another funky piece, to give to her daughter, who lives in NYC. It was a bit of a consolation to know that it'll be bouncing along on the streets of such a cosmopolitan home.

These are the last three of this design I have left .. they're made of solid sterling using "liquid silver" tubes and intricately handmade Bali beads. They're all about 22" long, but each is comprised of slightly different components. Another really elegant piece with a comforting weightiness. I sold three of them for between $265 and $275 each by just wearing one at a show.

If you're scrolling along on my blog, and not just reading this in an email, you should be able to click on any of the three photos here and see the pieces up close.

Not an awful lot of time left to shop for the holidays, but you can reach me any time between now and a couple days before Christmas if any of these appeal to you (or someone you love (grin). I'm at thewildinside at aol dot com (make sure you put it together in the traditional fashion before clicking the SEND button!).

Embroiled with the Evil Empire

My sincere apologies for the incredible long absence from my blog (long, even for me!) .. besides being crazy busy over the last several months, I had a long and frustrating battle with Verizon over my dial-up connection. Initially, the problem manifested itself with frequent disconnects .. this as long ago as last winter. The course of additional actions on my part throughout winter and early spring included wiping my hard drive and reinstalling EVERYthing all over again (fearing a recent Trojan detection may have been the culprit in my connection's erratic behavior), deciding to forego reinstalling any software that wasn't necessary or regularly used, and installing a new modem in my laptop. After all the frustration and time & money spent, it turns out none of this was necessary. It wasn't until after the new modem was installed that I finally began thinking about the possibility of my connection, because not only did I continue to have problems, but they were getting worse. Sometime in early July, I couldn't connect at all. I wasted countless hours dragging my laptop to the local library (or using my husband's office computer) for credit card sale processing, online banking, ordering, answering emails, etc. Little jewelry was being produced during this period while I tried to just keep up with administrative activities I was normally able to accomplish first thing every morning in my studio.

My adventure with Verizon began in mid-July with the first of many calls to customer repair. Having worked in the telecommunications industry in Albany, it was quickly evident that I knew more than many of these customer service reps., which only added to my frustration, as none of them were willing to concede to my certainty regarding the situation. The one argument I continued to hear was that "Verizon does not guarantee data, only voice transmission" .. and they assumed that would be that. Sorry .. not the case. I'm a bit of a bulldog in that regard. Especially when my business was at stake. I couldn't continue running into town three to four days a week for online-related work .. my inventory was suffering!!

After about eight or nine calls to customer repair .. during several of which I was certain I was gonna bust a vein .. I had managed to create three repair "tickets". None were successfully completed. What should have happened with the first repair ticket was a complete point-to-point test .. from our home to the nearest Central Office. What actually happened on both the first and second repair tickets totally ignored the line from our house to the ready access terminal on a pole in our yard. I had to speak to a supervisor in order to get a technician to test from the Network Interface Device (NID), or the demarcation point, at our home, where the connection to Verizon actually begins. The line from the NID to the ready access terminal in the yard is called the "drop" .. and by plugging my laptop directly into this line and bypassing the house wiring I was able to determine that the problem was most certainly NOT inside wiring, but the drop! On the third ticket, the technician conceded that something indeed was wrong - but also, as an aside, mentioned it'd be too much trouble to repair because the drop is buried. There it was, in a nutshell. Too much trouble to repair!! Not the kind of thing you mention to a bulldog ... especially one who's telecom savvy.

As this third ticket, like the two before it, was closed (accompanied by an automated message delivered to our home phone that the ticket had been closed "successfully") with no chance of a fix, I gave up. As a rural home owner, I thought our only choice was a dial-up connection, but I found an alternative in a wireless modem through AT&T (I'm sorry now I didn't think to go with a Wi-Fi connection, since my laptop supports it). It plugs directly into a USB port in my laptop, and actually allows me to use the laptop anywhere there's a signal. Very cool uptick! After a 30 day trial period, I decided it'd probably be fine and went with it. It's not as fast as a cable connection, but it IS better than dial-up. So perhaps everything happens for a reason : )

Not the end of the story, however. We only occasionally get calls on our home phone .. we both have cell phones; and most people who know me use my cell number. I would say 85% of the land line's use was dial-up connection. So (thank you Carrie and Darryl for the idea - I'm embarrassed I didn't think of it!!), I called AT&T to see about switching my Verizon mobile phone to AT&T service. And as part of the deal we turned our home number into a mobile phone and added it as a second phone to this account ... and disconnected the Verizon land line entirely. As my old friend and Sprint Long Distance partner in crime, Mark Foss, would say, "my heart soared like an eagle" at the thought!! And there's more ... when we received our "final" invoice from Verizon for the land line, they had tacked on a $91 charge for "inside wiring repair visit". I smiled inside, for I knew this one was a battle I could actually win. My first action was to call Verizon customer repair and explain that this charge was unwarranted under the circumstances .. what I got was "inside is inside, the charge applies". I loved it. Onward and upward to the Public Service Commission's site to lodge a formal complaint. This is the pertinent piece in that complaint:

"It is my understanding that the NID belongs to the public switched telephone network provider (Verizon in this instance) .. and the fact that it is located inside rather than outside our home should not be a reason to charge us for an "inside wire repair visit" in order to perform point to point testing, which should have been done during the first open ticket. Third, inside wiring was not the problem; I had disconnected the inside wiring and tried to dial-up direct through the demarc, and still had no success .. and told them so. Additionally, the tech, during the third open ticket at which time he finally came to test at the NID, agreed that something was definitely wrong from the demarc point out. When I suggested the problem was in the drop, between the NID and the nearest Ready Access Terminal out in our yard (and that this cable is buried), he commented that it would be "too much trouble to replace." "

We received a call from a Verizon higher up located in Syracuse the very next day. Ain't life grand? The fee was waived.

And that should have been it, right? Wrong .. there was still Verizon wireless, from whom I received a "final" mobile invoice earlier this week, with a $170 charge for "Early Termination". Well, folks, long before I decided to switch my wireless service from Verizon to AT&T, I called Verizon wireless about some other long, ongoing error I had only just noticed on my wireless invoices and asked in passing when my contract was up. Turns out it had expired back in April and I'd been running on month to month ever since (I probably would have waited to do the switch, otherwise). So .. not only did I get an immediate $86 credit for the "ongoing error" I'd discovered during that initial phone call, but I also just got the $170 waived when I called this week and suggested I knew better with regard to this charge .. didn't even have to go the PSC for that one!! : )

The cost in lost time has been enormous during these last couple of months, but I feel like I've come out on the winning side against the evil empire! And the additional good news is that the signal strength for ATT's network is significantly stronger out here on the Oswegatchie River than Verizon's ever was .. no more dropped calls! Life IS good.

I'll try to get a new piece or two up within the next week or two .. thanks so much for your patience!